Privacy Policy

Parsons Self Store, Seymours Farm
Curland, Taunton
Somerset
TA3 5SE

https://www.parsonsselfstore.co.uk/

This Privacy Policy was last updated 21/08/2023.

Parsons Self Store is committed to protecting your privacy and we take all privacy matters seriously. If you have any specific enquiry about our privacy policy that is not addressed below, please feel free to contact us.

In order to prevent unauthorised access or disclosure, we have put suitable physical, electronic and managerial procedures in place to safeguard and secure the information we collect.

WHAT INFORMATION DO WE COLLECT?

We currently collect and process the following personal information:

Name
Contact information including telephone number and email address
Postal address
Customer payment information (only in the case of orders)
Employee data

WHY DO WE COLLECT THIS INFORMATION?

We collect this information to effectively process your enquiry/quotation and provide you with the best possible service.

The information we collect will only be stored in relation to an initial enquiry, a quotation or an order relevant to your request.

Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is a contractual obligation.

We do not send out any promotional emails, special offers or market research requests.

HOW DO WE COLLECT THIS INFORMATION?

Parsons Self Store may collect information about you when you contact us, for example when you:

Enquire about our services/products or visit our website;

Visit our showroom and register your details with us;

Post content on our website/social media sites.

HOW DO WE STORE YOUR PERSONAL INFORMATION?

In accordance with the General Data Protection Regulations (EU 2016/679), we employ strict physical, electronic and administrative security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage both on-line and off-line. The transmission of information via the internet is, however, not secure and therefore we cannot guarantee the security of data sent to us electronically by you. Any transmission of such data is therefore entirely at your own risk. If you have any questions relating to security of your data, please contact us using the details set out at the beginning of this document.

CONTROLLING YOUR PERSONAL INFORMATION

Parsons Self Store will never pass on a customer’s details to any third-party company other than any party working under our direct instruction, or if obligated to by law.

Parsons Self Store will only retain personal data for as long as is necessary to provide the products and fulfil the transactions you have requested, or for other essential purposes such as complying with our legal obligations. If you have any questions relating to our retention or destruction of your data, please contact us using the details set out at the beginning of this document.

THIRD PARTY WEBSITE LINKS

There may be links to Third Parties on our website (such as Finance Provider). The operators of those websites will apply their own privacy policies. We recommend that you check with them before submitting any data to them.

We do not accept any responsibility for their policies or the way they use your data and cookies, and we are not liable for any loss or damage incurred by yourself as a consequence.

YOUR DATA PROTECTION RIGHTS

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at using the details set out in the Contact Us section if you wish to make a request.

HOW TO COMPLAIN

If you have any concerns about our use of your personal information, you can make a complaint to us using the details set out at the beginning of this document.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk